He ordered an item through Amazon (a webcam) and it was supposed to be delivered a few days ago. Call UPS immediately and let them handle it. I know it's them because of the color and the stupid cacti on their porch. Delivery Information. The medium-sized cardboard box that looked like it … UPS delivered my amazon package to the wrong address wrong person.. amazon cant refund or replace.. Help me guys! Assuming here that it was actually addressed to your home… not delivered to the wrong address. If no secure location is available, or the delivery requires someone to be present, Amazon will send an e-mail to the e-mail address on file. Order for twin mattress apparently delivered to wrong address, per UPS**Amazon tracking shows package delivered to me in Virginia, but UPS tracking shows package delivered in New Jersey. I contacted both UPS and Amazon so hopefully I hear something back. 0. Other Amazon customers across the country have filed similar complaints about third-party sellers that are sending packages to the wrong address in the correct city. A couple of days later, someone from that wrong address brought the package over. If the latter, just call UPS or whatever carrier delivered and they will retrieve it. please! Why Did the Package Go to the Wrong Address? It is UPS' responsibility to get the package to the correct address. However, his package was delivered to a completely different address in a completely different town with a different distribution center but UPS refuses to open a case unless the seller opens a case with them as they claim that they did nothing wrong. I am asking for a friend of mine. Archived. 56. There are a lot of reasons why the wrong package might end up at your house or apartment. UPS delivered my amazon package to the wrong address wrong person.. amazon cant refund or replace.. Close. UPS delivers package to the wrong address. We'll make three delivery attempts on consecutive days. Go through the regular claims process, or contact the shipper and let them know UPS lost it. The numbers might get switched around during the delivery process or the written address could be hard to read. Amazon delivered a package to my neighbors door mistakenly and snapped a picture of their doorstep + my package. If no one is at the address when delivery is attempted, we will leave the package in a secure location. In the most recent case we encountered, it turned out that the USPS had delivered the package to the wrong address. The recipient refuses to return the package to UPS. Certain house or apartment numbers might be challenging for the courier to understand. When UPS cannot prove they delivered it to your address, you have a case against UPS. The problem is what happens when they deliver a package to the wrong … The Better Business Bureau is warning consumers to be on the lookout for a … Last week, UPS dropped off a package on the porch of Jay Friedman's home in Plano, Texas. ... Is Amazon pantry delivery free for Prime members? BBB warns of ‘brushing’ scam involving unordered packages from Amazon, other retailers. QA. UPS delivers 15 million items every day, so maybe it’s inevitable that some of them will end up in the wrong place. We have to say that Amazon’s use of the post office has caused pretty much all of the delivery problems we’ve encountered. Posted by 3 years ago. But the delivery man had made a mistake. I already got a refund from Amazon, but still the fact that after a week my neighbors have not returned my package to me is actually making me increasingly mad. Or replace.. Close assuming here that it was actually addressed to your home… not delivered to the address. 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